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Resources for users and administrators

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Category: Manage your mPonics account

Manage your mPonics account


Profile
https://mponics.net/help/profile/
  • Access Profile Setting: To complete or edit profile, access the user menu in the top right corner. A menu will appear. Click Profile to view “My profile”

  • From here you can edit your profile details
  • Upload Image & Edit Personal Info: In this section you’ll be able to introduce yourself and upload your photo or avatar.
  • You can upload a new profile image by clicking “Upload” button
  • Here you can also edit your First Name, Last Name, Company Name, Industry, City, Country, Phone Number, Preferred Time Zone
  • Click Submit to continue
Reset Password
https://mponics.net/help/reset-password/

You can change your password for any reason.

  • Reset your password: To Reset Password, access the user menu in the top right corner. From the  menu, Click [Reset Password] option

  • Set up Password by entering same Password in the [New Password] and [Confirm New Password]  input field
  • After selecting [Submit] button, the user will be redirected to the [Login] screen with a success message
  • Now Login to the system using the new Password to ensure that the Password has been reset
Package Plan
https://mponics.net/help/package/

Three types of Package Plan are available in mponics. FREE, STANDARD,  PROFESSIONAL and ENTERPRISE. Details of each Package are given below

 

How to Subscribe

  • Click on “Subscribe” button will take the user to the billing page
  • There are two types of billing cycles
  • Monthly
  • Yearly (10% discount)

  • Back button takes the user to the Package Plan page
  • Based on the selected billing cycle, the “Next” button will take the user to the Payment page

  • Payments should be made using a credit or debit card.
  • Users to enter all the required information correctly in order to make payment
  • If the user presses the “Pay with Card” button, “Subscription Fee” popup will appear
  • To make Payment, users will be required to enter Email, Card number, Expired Date,

CVC number

  • Once user click Pay button, system will validate the entered information
  • After putting all the required information correctly and clicking the “Pay” button, Payment Successful message will appear
  • If check “Remember me” system will remember the entered information

My Bill

  • Upon selecting [My Bill] button, My Bill page appears

  • Package information  are displayed in the Subscription(s) Billing List
  • Following information will be displayed for each package type
  • Month
  • Year
  • Amount
  • Status

Addon

  • Upon selecting [+ Addon] button in [Package Plan] page, [Add-Ons] page appears
  • Following options are available in [Add-Ons] page
  • Add-Ons List
  • My Addon
  • Cart

 

  • Upon selecting [+ Add to Cart] button, corresponding Addon will be added to the Cart
  • Number of added Items and Price will be displayed in the [Cart] icon
  • Upon selecting [Cart] icon, [Cart] page appears
  • In Cart page, added items [Description, Quantity, Unit Cost and Total] will be shown
Manage Users
https://mponics.net/help/manage-users/
  • Upon selecting [User Manage] under account settings “User Manage” screen will appear
  • New user can be added based on their Role from “User Manage” screen
  • Upon selecting [+ Add New User] button from “User Manage” screen [Add User] pop-up screen will appear
  • After putting all the required information correctly and clicking the “Add User” button, new User will be created and go into the User List

  • An email will be sent to the given ‘Email address’ for Account’s Password
  • Added new user will be able to login to the System and receive  privileges according to the ‘Role’
Logout
https://mponics.net/help/logout/
  • Upon selecting user will be logged out from the system
  • Upon selecting any country from the dropdown, the website text and language will reflect the language of selected country